Automate your Services
Intelligent, Smart & Time Saving systems
CipherSolutions design automates solutions that can assist low volume help desks and reception points. The Digital receptionist can welcome the service seeker and provide a wide range of intelligent services, such as customer guidance, price check, complaint registering, providing restricted access to secure & paid areas, while receiving payment and confirming identity, communication facility, and many more digital services.
The aim is to serve the customer faster with a highly intelligent and well-designed interface that is inviting and provides a mesmerizing experience.
The system smoothly integrates with existing systems to render a unified customer experience empowering your business to deploy resources optimally at stations that need more support and care to provide an excellent and consistent experience to the customer.
CipherSolutions provide systems where a customer can place an order, customize it, make a payment via Cash, Credit card or any other digital methods, receive the invoice, proceed quickly to the service area, and receive the ordered item without any human intervention.
First impressions are crucial, and consistent, high-quality experience at the first point of customer contact builds customer confidence in the brand. Constant inconsistent behavior from customers and the mundane nature of the tasks frustrates the employees, making them negligent, and inconsistent affecting customer service levels.
Automation of such tasks effectively increases employee productivity, process efficiency, order & payment accuracy while reducing inconsistent customer experience, staff theft, speeding up reconciliations leading to a happy and satisfied customer.
Five easy steps to boost your
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Our expert team will connect with you to gain an understanding of your vision and your aspirations. We will hear your superb ideas and gain an understanding of your requirements while structuring your thoughts into a working concept. We will brainstorm multiple ideas to ensure clarity!
We will custom design hardware and software that suit your industry & business. We will design your Architecture, workflows, and advise you on the infrastructure required to provide your customer with the best experience possible.
Our engineers will customize and develop your dream into a working, beautifully designed application, crafted to attract and engage your customers. We will blend your custom brand of colors into an attractive and enthralling application, hardware you and your customers can be proud of
Technical & User Testing
Our software and hardware engineers will test the solution as per our quality standards to ensure it meets your stringent requirements. We test for stress, security vulnerabilities, UI experience, UX flow as well as speed and loading times to ensure the customer experience is smooth.
Launch your Self Service Kiosk!
That’s it! We are finished. We will handover your solution and switch on your Digital kioks to the world. Our Success engineers will maintain your solution at optimum performance levels to ensure customer satisfaction.